Shipping policy
Handling Time:
All orders are processed and shipped within 2 business days (Monday to Friday) after payment has been received and cleared. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Carriers & Methods:
We use trusted carriers such as Australia Post, Sendle, or Other Couriers, depending on the destination and item size.
Standard and express shipping options may be available at checkout.
Estimated Delivery Times:
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Domestic (Australia): 2–6 business days after dispatch
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International: Varies by location (typically 7–30 business days)
Tracking:
All orders include tracking. Once your item has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery.
Combined Shipping:
We offer combined shipping on multiple items whenever possible. If you purchase multiple items, we will do our best to consolidate them into one shipment and pass on any savings.
Shipping Delays:
While we strive to dispatch orders on time, please be aware that delays caused by the carrier or customs (for international shipments) are beyond our control. We will do our best to assist you in tracking your item and resolving any issues.
Incorrect Address:
Please ensure your shipping details are accurate before completing your purchase. We are not responsible for items shipped to incorrect or incomplete addresses provided by the buyer.